Healthcare Management Excellence Conference. Register Today

“Healthcare must be centred around the patient. This ensures the most appropriate care for the patient, and helps contain healthcare costs” Khaw Boon Wan, Minister of Health, Address to Parliament, Singapore, 2005 Top Reasons to Attend this Forum: ✔ Are you looking to develop healthcare excellence? ✔ Do you have the right models and resources to lead the organization through strategic growth? ✔ Are you looking to cut the costs of doing business? ✔ Are you trying to provide the right care, for the right people at the right time? If you answered yes to any of these questions, then this conference is for you. 2nd Annual Healthcare Operations Management Conference Strategies for enhancing quality standards & improved patient care, safety and total customer experience 29 - 31 October 2008, Grand Copthorne Waterfront, Singapore This Conference is a focused, strategic forum that showcases healthcare leaders embarking upon innovative strategies for tackling today’s most pressing business challenges. It will provide a timely platform for senior level executives to gather and discuss strategies to improve quality and safety, staff relations, operational efficiency, growth and reinvention to enhance the customer’s experience.

Critical issues to be discussed at this conference include: · Developing patient safety, service quality & accreditation standards · Defining & leading the organization’s mission & vision for growth & reinvention · Managed care strategies for managing increasing healthcare costs · Leveraging off information communication technologies to facilitate operations & clinical improvements in patient care · Understanding legal standards of care and minimizing the risks of malpractice & unethical behavior · Managing communication and decision-making in critical situations

Plus a Post Conference Master-class on: Achieving Healthcare Excellence through Measuring and Managing Organizational Performance

Quick & Easy Ways to Register Today! 1) Click here for the full programme – fill in the registration form and fax it back 2) Tel: +65 6514 3180 3) Email: register@ibcasia.com.sg with your details 4) Online Registration visit: www.ibc-asia.com/healthcare 5) Alternatively: submit with the following details to confirm your registration immediately! Full Name: Job Title: Full Company’s Name: Full Company’s Mailing address: Department: Postal Code: Company’s URL: Country: Tel: Fax: Mobile Number: Email address: Name & Title of Approving Manager: Email: Name & Title of Training Manager: Email: Main business/activity: Payment by: ( ) Cheque ( ) Credit Card ( ) Bank Transfer RXGHYVQ , Query Thanks and with best regards, Rita Parasurum(Ms) Marketing Manager IBC Asia (S) Pte Ltd No. 1 Grange Road #08-02 Orchard Building Singapore 239693 DID: (65) 6835 5160 Fax: (65) 6733 5087 www.ibc-asia.com