Friday, February 27, 2009

EFFECTIVE TELEMARKETING TRAINING

EFFECTIVE TELEMARKETING

Memanfaatkan Telephone Skill untuk

MENDONGKRAK PENJUALAN PERUSAHAAN

Teknik Efektif MEMIKAT PELANGGAN MELALUI TELEPON

17 Maret 2009 1 Day (09.00 – 17.00)

WHAT WILL YOU GET

Telemarketing: An Overview

Konsep inti telemarketing serta prosesnya untuk mendongkrak penjualan dan profit perusahaan.

Charming on The Phone

Telephone skills, manners, dan attitude untuk menciptakan kesan pertama yang memikat calon pelanggan.

Building Relationship on The Phone

Teknik membangun hubungan yang harmonis dengan calon pelanggan untuk memudahkan upaya selling.

Selling on The Phone

Trik dan taktik menjual produk atau service perusahaan melalui telepon.

Practicing Telemarketing

Aplikasi konsep yang telah dipelajari dengan menggunakan tools dan role play.

INVESTASI

IDR 1.200.000 per peserta

FASILITATOR

Yusni Marlina

Fasilitator

MarkPlus Institute of Marketing

berpengalaman sebagai trainer untuk call center dan front liner untuk berbagai bidang industri.

WHO SHOULD ATTEND

ü Kalangan profesional dalam bidang marketing dan sales, khususnya yang secara reguler melakukan aktifitas telemarketing.

ü Kalangan pebisnis yang ingin meningkatkan penjualan dan profit unit bisnis yang dimiliki dengan memanfaatkan telepon.

WAKTU DAN TEMPAT

17 Maret 2009, pukul 09.00-17.00 WIB

MarkPlus Insitute of Marketing

Segitiga Emas Business Park CBD B 01/01

Jl. Prof. Dr. Satrio kav. 6

Jakarta 12940

INFORMASI DAN PENDAFTARAN

Tia (0856 225 94 93)

P: 021-5790 2338 #626

F: 021-5790 2268

E: Sulistyaning.diah@markplusinc.com

MIM Training Agenda, Maret 2009, Jakarta

Courses

Price

Duration

2009

Mar

MIM Marketing in Crisis Series

Selling in Crisis

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

19

MIM Sales Academy Series

Key Account Management

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

21

Proffesional Salesmanship

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

18

B2B Selling

Rp 3,000,000

2 days ( 09.00 - 17.00 )

11-12

Negotiation Skill

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

17

Effective Telemarketing

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

17

Sales Coaching

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

11

Effective Sales Recruitment

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

13

Effective Probing

Rp 500,000

Half Day ( 09.00-12.00)

20

Sales Motivation

Rp 500,000

Half Day (14.00 - 17.00)

20

Powerful Presentation Skill

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

20

Sales Force Management

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

25

MIM Brand & Marketing Academy Series

Marketing Plan

Rp 3,000,000

2 Days ( 09.00 - 17.00 )

19 - 20

Strategic Advertising

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

31

Low Budget High Impact Promotion

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

24

Integrated Marketing Communication Plan

Rp 3,000,000

2 Days ( 09.00 - 17.00 )

13 -14

New Product Launch

Rp 3,000,000

2 Days ( 09.00 - 17.00 )

11 - 12

MIM Service Academy Series




Handling Customer Complaint

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

25

Proffesional Ettiquette & Table Manner

Rp 500,000

Half Day ( 14.00 - 17.00 )

31

Building Positive Attitude

Rp 500,000

Half Day ( 09.00 - 12.00 )

24

Communication Skill

Rp 500,000

Half Day ( 14.00 - 17.00 )

24

Professional Image

Rp 500,000

Half Day ( 09.00 - 12.00 )

31

Service Excellence

Rp 1,200,000

1 Day ( 09.00 - 17.00 )

18

Professional Development Program Series

Sales Manager Development Program

Rp 5,500,000

3 Days ( 09.00 - 17.00 )

23,24,25

Branch Manager Development Program

Rp 5,500,000

3 Days ( 09.00 - 17.00 )

31 Maret, 1-2 Apr

Best Regards,

Sulistyaning Diah (TIA)

Business Executive 1

MarkPlus Institute of Marketing (MIM)

Conceptually Rigorous, Practically Relevant

An Education Business Unit of MarkPlus, Inc.

Segitiga Emas Business Park CBD B 01/01

Jl. Prof. Dr. Satrio Kav. 6

Jakarta 12940, Indonesia

P: +62 21 5790 2338 ext 626

F: +62 21 5790 2268

M: +62 856 225 9493 (TIA)

sulistyaning.diah@markplusinc.com

www.markplusinc.com

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